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United States Census Bureau

The Web's emergence as a pivotal form of Information and Communications Technology (ICT) raises interesting questions about application of existing laws and policies to this new medium, and the importance of all members of society, including people with disabilities, being able to access this information medium.

At the time, this government agency was preparing itself to be in compliance with the necessary accessibility statutes. All government agencies would soon be required to have any customer facing web site comply, requiring them to be fully accessible by the disabled.

To help them in their quest, we developed internal software design guideline and standards documents for bureau internet development.

The guidelines were to ensure that all site design and information presentation was in compliance with industry best practice as well as the necessary universal accessibility requirements. To facilitate their use, we then directed the construction of a delivery system in the form of standard Microsoft Help.

US Census Bureau


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